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Exchange Policy/Return/Refund

Exchange Policy/Return/Refund

Ray Darten accept returns as long as ALL of the following apply:

  1. Exchanges are initiated within 7 days of delivery (returning package must be postmarked).
  2. The merchandise has not been worn, washed, or altered in any way.
  3. It is returned in its original packaging.
  4. It still has the original tags.

You will receive a confirmation email once your package has been received, processed or denied by us. 

If your original invoice/receipt is lost, print out your shipping confirmation and send with the return package.

  1. Please email Sales@raydarten.com to request an exchange and we will assign you a tracking number.
  1. Mail your returned item to: 

 

Returns Department 
     

15520 Montalone Place

Bakersfield, CA 93314

 

All exchanges are subject to a return shipping fee, paid for by the buyer. 

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